Website information

Privacy notice

Last updated: 21 August 2026

This notice explains how Clent Hills Campers and Vans Ltd uses the personal information that you give us through this website, by email or by telephone.

Who we are

Clent Hills Campers and Vans Ltd, company registration 17306354, is responsible for your personal information. Our business address is Walton Hill Farm, Walton Hill, Clent, Stourbridge, DY9 9RU. You can contact us at info@clenthillscampersandvans.co.uk or on 01384 492961.

Information we collect

We may collect your name, email address, telephone number, vehicle make, model and registration, and the details you provide about a vehicle, repair, conversion, purchase or other enquiry.

How and why we use it

We use this information to respond to enquiries, discuss requested work or a possible vehicle purchase, prepare quotations, arrange appointments and provide services. Our lawful bases are taking steps at your request before entering into a contract, performing a contract, complying with legal obligations and our legitimate interests in managing genuine business enquiries and customer work. We do not use website enquiries for unrelated marketing without the appropriate permission.

Who receives the information

We share information only where necessary with service providers who help us host the website and deliver form enquiries, professional advisers, law enforcement or regulators where required, and suppliers involved in work you ask us to arrange. We do not sell personal information.

How long we keep it

We keep enquiry information only for as long as it is reasonably needed to respond, manage our relationship with you, resolve any dispute and meet legal, tax, accounting or insurance requirements. Information that is no longer required is deleted or securely disposed of.

International processing

Some website and communications providers may process information outside the United Kingdom. Where this applies, we require an appropriate legal safeguard for the transfer.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase or restrict your information, object to its use, or ask for it in a portable form. You can contact us using the details above. You may also complain to the Information Commissioner's Office at ico.org.uk if you are unhappy with how we use your information.

Cookies and website analytics

We use Google Analytics to understand how visitors find and use this website, including pages viewed, approximate location, device and browser information. Analytics storage is disabled unless you choose “Accept analytics” in the cookie notice. We do not enable advertising storage.

Your choice is stored in your browser so the website can remember it. You can review or change your choice at any time by selecting “Cookie settings” at the bottom of the page. Choosing essential only does not affect the website's core functions.

Google may process analytics information outside the United Kingdom subject to its applicable data-protection safeguards. Essential technical processing may also be used to provide, secure and operate the website and enquiry service.